Ang88 Privacy Policy — How We Protect Your Personal Data

1 Introduction and Scope of This Policy

Ang88 takes seriously its responsibility to protect the privacy of all its users. This Privacy Policy applies to all information collected through ang88.onl, the ang88 mobile app, and all our official communication channels including customer support via live chat and email.

This policy is written in clear, plain language so that every user in Malaysia knows exactly what information we collect, why we need it, and how we use it. We believe transparency is the foundation of trust, and your trust is something we never take lightly.

2 Types of Personal Data We Collect

Ang88 collects your personal information through various means throughout your use of our platform. The following are the categories of data we collect:

2.1 Information You Provide Directly

• Full name as it appears on your identity document.
• Date of birth for age verification purposes.
• Email address and phone number for communication and account security purposes.
• Current residential address for identity verification.
• Bank account or digital wallet details for processing deposits and withdrawals.
• A copy of your identity document (MyKad or passport) as part of the KYC verification process.

2.2 Information Collected Automatically

• IP address and device information used to access the platform.
• Usage data including pages visited, session duration, and in-platform actions.
• Approximate geolocation data based on IP address.
• Transaction logs including all deposit, withdrawal, and wagering activity.
• Technical data such as browser type, operating system, and screen resolution.

2.3 Data from Third-Party Sources

In certain cases, we may receive additional information about you from third-party identity verification agencies used in the KYC process, or from payment service providers for transaction verification purposes. All information received from third parties is subject to this Privacy Policy.

3 How We Use Your Data

Personal data collected is used solely for legitimate purposes directly related to the provision of ang88 services. Below is a summary of our data usage:

We do not use your data for any purposes beyond those stated above without first obtaining your additional consent.

4 Sharing Information with Third Parties

Ang88 does not sell or disclose users' personal data to outside parties for commercial purposes. However, there are limited situations where data sharing is necessary to allow the platform to operate effectively:

4.1 Authorised Service Providers

We share necessary data with service providers that support the operation of the ang88 platform, including payment processors, KYC verification agencies, and cloud infrastructure providers. All third parties are bound by strict data confidentiality agreements and may only use your data for purposes we direct.

4.2 Legal and Regulatory Requirements

Ang88 will disclose users' personal data when required by law, court order, or a legitimate regulatory authority. This includes investigations related to money laundering, fraud, or other suspected criminal activities.

5 Data Security Measures

Ang88 implements multiple layers of technical and organisational security controls to protect users' personal data from unauthorised access, loss, or misuse:

• Data encryption in transit: All communications between your browser or app and ang88 servers are secured with TLS 1.3 protocol and 256-bit SSL encryption.
• Data encryption at rest: Sensitive data such as passwords are stored in a hashed format that cannot be recovered even by ang88 staff.
• Role-based access control: Only personnel who require access to specific data to carry out their duties are permitted to do so — the principle of least privilege is strictly enforced.
• Continuous monitoring: An intrusion detection and anomaly monitoring system operates 24/7 to detect and respond to any security threats immediately.
• Regular security audits: ang88 conducts regular penetration testing and security audits carried out by qualified independent third parties.
• Two-factor authentication (2FA): Users are encouraged to enable 2FA to add an extra layer of protection to their account.

6 Cookies and Tracking Technologies

Ang88 uses cookies and similar tracking technologies to enhance user experience, maintain session security, and analyse platform usage patterns. Cookies are small text files stored on your device when you visit our website.

6.1 Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login authentication and session management. These cookies cannot be disabled without affecting your ability to use the platform.
• Performance Cookies: Collects anonymous information on how users interact with the platform to help us improve the user experience.
• Functional Cookies: Stores user preferences such as language and display settings to provide a more personalised experience.
• Security Cookies: Used to detect suspicious activity and protect user accounts from unauthorised access.

You can manage your cookie settings through your browser settings. However, disabling certain cookies may affect the functionality of the ang88 platform.

7 Your Rights as a User

As an ang88 user, you have the following rights regarding your personal data. To exercise any of these rights, contact our privacy team through ang88 customer support:

8 Data Retention Period

Ang88 retains users' personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law.

• Active account data: Retained for as long as your account remains active on the ang88 platform.
• Data after account closure: Basic user information and transaction records are retained for a minimum of five (5) years after account closure to meet legal and regulatory compliance requirements.
• Customer support communication logs: Retained for two (2) years for reference and dispute resolution.
• Security log data: Retained for one (1) year for security incident investigation purposes if required.

When data is no longer needed and there is no legal obligation to retain it, ang88 will delete or anonymise that data in a secure and irreversible manner.

9 Changes to This Privacy Policy

Ang88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or improvements to our services. Any material changes will be communicated to users via:

• In-platform notification on ang88 upon login.
• Notification email to your registered email address.
• Update the "Last Updated" date at the top of this document.

10 Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the ang88 privacy team is here to help.

You can reach us through the following channels:

• Live Chat: Available 24/7 directly within the ang88 platform — the fastest way to get a response.
• Privacy Email: [email protected] — for written enquiries requiring a detailed response.
• FAQ Page: Visit our FAQ section for answers to frequently asked questions about privacy and data security.

We are committed to responding to all privacy-related requests within three (3) business days. For more complex matters such as data deletion or data export requests, the process may take up to 14 business days.